Sometime back, Facebook announced changes regarding the availability of third-party apps for Facebook groups after April 22, 2024. 🛠️
While these changes won’t affect the campaigns being done on Convosight, there certainly will be adjustments to the app.
In this blog, let’s delve into the changes happening in the Convosight app and how it will impact your experience.
What won’t be available in Convosight?
Convosight mobile app
Both Android and iOS mobile apps of Convosight are no longer available.
Login URL changed
The URL to login to Convosight has changed to – www.convosight.com/group-admin/home/
Under ‘For Creators’, select ‘On Facebook Communities’ if you’re a FB group admin.
Post Scheduler & Keyword Alerts
Insights from group conversations and features like Post Scheduler and Keyword Alerts would no longer be there. That means, when you click on group details, all you would see are the basic details of your group like category, country and the option to upload insights.
8 AM Daily Summary
Additionally, group engagement led features such as the 8 AM daily summary also wouldn’t be available. That said, you won’t see ‘Notification Preferences’ under settings.
What stays in Convosight?
Admin Bio
The option to create your Admin Bio remains as it is in Convosight except that you won’t get the option of ‘supported groups’ anymore.
Moreover, under ‘your groups’ you’ll see only those Facebook groups which you’re an admin of and are verified by Convosight.
Group Profile
The option to create your Admin Bio remains as it is in Convosight 2.0 except that you won’t see the ‘Most talked about brands’ and ‘Key stats’ sections.
What’s new in Convosight?
Community verification process
Connecting your Facebook group with Convosight is now a simple 3-step process.
- Log in to Convosight with your Facebook account
- Select the option to “Add groups”
- Enter your Facebook group ID and hit add group
PS. To get your FB group ID, open your Facebook group’s home page. Click on the three dots and select ‘your content’ and you’ll get your group ID.
Once you add your group, it will appear under ‘Pending groups’ on Convosight.
Once we have verified your group and it gets approved, it would automatically get connected and appear under ‘your campaign groups’.
Would there be any changes in the campaign execution process?
No, absolutely not! The campaign execution process remains the same. Admins would get notifications on WhatsApp whenever they are selected for a campaign and they’d need to submit the post copies and assets through WhatsApp.
If you’re a new admin reading this and would like to learn how campaigns are executed on Convosight, check out this blog. 👇🏻
How to do Community Marketing Campaigns with Convosight?
Will there be changes in campaign reporting?
Yes, there will be changes in reporting campaign engagement numbers. Going forward, you will have to “Submit Campaign Data” on Convosight via WhatsApp.
Meaning, you’ll have to share the number of likes, comments and reach on the Admin post and screenshots of the top 3 UGC posts for all the campaigns you’re working on.
How to keep doing more campaigns with Convosight?
- Create your Admin Bio & Group Profile and keep them updated
- Share your updated group insights file regularly
- Keep your community relevantly engaged
As we prepare for these updates, please be rest assured that our team is dedicated to ensuring a smooth experience for you. We’re committed to providing you with the tools and support you need to continue thriving within your communities. Stay tuned for further updates, and thank you for being a valued member of the Convosight family! 🙂
Creating value in the lives of others with my content, little by little.✨
Working at Convosight, I do more than just wrangle commas. I’m passionate about innovating new ways to create super valuable and actionable content about Communities and Community Marketing at large, and sharing it with the right audience.
I also happen to manage a global community of power admins on Facebook, and that’s where most of my learnings come from.
Do check out my latest blogs and feel free to share them! 💛