Frequently Asked Questions (FAQs)
What is Convosight?
What is Convosight?
Convosight is an official Meta Facebook partner and app that empowers Community Leaders in the
creator economy
to grow and monetize their online communities via curated brand partnerships. We provide tools and opportunities to scale and manage online communities through insights, product features, and brand collaborations.
Convosight only connects communities with brands where there is a synergy - a benefit to the members wherein the brand and campaign contributes meaningfully (whether a service or conversation) to the community.
Why do I have to sign up on Convosight?
Installing Convosight grants you access to the tools and features we use when facilitating brand campaigns. We take your privacy and security seriously, read about our policies here
Is Convosight a website or an app?
It's a Facebook approved app and website.
Where is Convosight located and any details of the company?
Co-founders Tamanna and Tarun are based out of New York City and the entire Convosight team is globally distributed. For more details about Convosight, read about us here
Does Convosight get the Admin Authority after we install Convosight to our group?
No, Convosight does't get the Admin Authority. Convosight only analyzes conversations and provides insights about your group. We do not have any access to Admin actions with respect to the moderation of the group.
Installing Convosight
How to Install Convosight to my Facebook Group?
Facebook Group Admins can Install & Add Groups using a Laptop or Desktop only. However, once Installed, you can use Convosight from your mobile for Posting and Scheduling, Seeing Top Trending posts, Get notifications and alerts.
Watch Video for step by step journey
Steps to Install & Add Group:
Step 1: Click on Login with Facebook on Convosight.com
Step 2: “Allow” Facebook Permissions
Step 3: Click on “Add Your Group” for the group you'd like to add Convosight on.
Step 4: Click on “Go to Group Apps" on Facebook Group Settings
Step 5: Search for "Convosight"
Step 6: Click on “Add App” & Visit Convosight again
You can add Convosight on multiple Groups by repeating Step 3, 4, 5 & 6.
Once all your groups have been successfully added - Analysis will be done within 24 hours. We’ll also share the app link to view & use Convosight features on mobile.
What are the benefits of installing Convosight?
1. Access to features like Admin bio and Group profile, that empower community leaders to showcase themselves, and their communities to brands, and pitch for brand campaigns.
2. Eligibility to receive relevant and potential
Community Marketing Campaigns
from Convosight
3. Access to tools and features of Convosight including Group Health which includes daily engagement metrics.
Is Convosight free to use?
Yes, there are no costs associated with signing up with Convosight.
Why can't I install Convosight on my Facebook group through my mobile?
A laptop/desktop is required for initial sign-up and install. Once installed, you can access the tool from any device, including mobile.
Is it safe to install Convosight to my Facebook group?
Yes, read about our terms of service here. Convosight uses Facebook API to access group information that is relevant to increasing your impact in your group. It only receives current conversations happening in your group (i.e. posts and comments) as of the installation date. It analyzes the conversations and provides insights about your group. Convosight never has and never will collect any personal information about group members.
What data does Convosight collect from my Group?
Read about the type of data we collect here
How is Convosight Group Health features different from Facebook Group insights?
The Group Health features of Convosight provides:
1. Daily update on member growth, new posts, comments, reactions versus the daily average
2.
Engagement rate,
activity rate
and number of conversations in a group across any month.
3. Numerical and visual representation of
post type distribution
in a group across any month.
4. Numerical and visual representation of
engagement per post
type across any month which conveys the most engaging type of content to drive engagement.
These respective metrics are critical to understanding the trajectory of a group's growth which is not available on Facebook's group insights.
Convosight's Top features for a Community Leader
What is an Admin Bio?
Admin Bio
on Convosight is a profile that showcases your experience and achievements as a community leader.
Brands see a comprehensive snapshot, which is informative and professional. Think of it like a digital resume or the LinkedIn profile of the community space. Check out our founder's
Admin Bio
Who can create an Admin Bio?
Leaders who want:
To present themselves as a professional community entreprenuer.
To scale their positive impact in their group by connecting with relevant brands who are valuable to their community.
To build a sustainable income.
How do I get access to Admin Bio?
Sign up on Convosight to gain access to create your Admin Bio.
What is a Group Profile Page?
Community leaders use
group profiles
to create customised brand pitches, that convey how relevant your community and conversations in your community are for brands.
It's the gateway to connecting and collaborating with brands by pitching in a targeted and meaningful way.
Who can create a Group Profile Page?
Any Community Leader who wants to elevate their pitch delivery with a dynamic and customized deck for brands.
How to get access to Group Profile Page?
Sign up on Convosight to gain access to create your Group Profile Page.
Doing campaigns with Convosight
How can I get campaigns from Convosight?
A Community Leader's eligibility to run a campaign is dependent on:
1. Having Convosight installed in the group
2. Conversations in the group are relevant to any potential brand
3. Demographics of the group are relevant to any potential brand
4. The Community Leader has created an
Admin Bio
and a
Group profile
page
Please note - Convosight does not take responsibility for giving campaigns. You will be contacted for doing a campaign only and only if a brand chooses your community to do a campaign, based on the above 4 factors.
How is Community Marketing different from Influencer Marketing?
Community Marketing focuses on:
1. Real conversations from the members and between members of the community which provides deeper insights to the brand about the consumer behavior, with more brands realizing the power in collaborating with relevant and niche communities.
2. UGC (User Generated Content) - Members sharing personal stories and reviews of a particular product and recommeding it paves way for the brand to identify loyal customers, their sentiment, and brand advocates.
Influencer Marketing focuses on:
Mainly increasing awareness and reach through an influencer with engagement and authentic conversations not as actively seen.
How much can I earn from Convosight as a Community Leader?
Payouts vary from campaign to campaign and depend on the brand's budget as well as the total amount of community members within a Facebook group. Contact us to find out what you could make.
Glossary
Admin Bio
Admin Bio on Convosight is a profile that showcases your experience and achievements around community building.
Brands see a comprehensive snapshot, which is informative and professional. Think of it like a digital resume or the LinkedIn profile of the community space. Check out our founder's
Admin Bio
Group Profile
Community leaders use group profiles to create customised brand pitches, that convey how relevant your community and conversations in your community are for brands.
It's the gateway to connecting and collaborating with brands by pitching in a targeted and meaningful way.
Creator Economy
The class of businesses built by over 50 million independent content creators, curators, and community builders across social media platforms with the software and finance tools designed to help them with growth and monetization.
Community Marketing Campaign
Collaboration between the community and the brand to achieve mutually beneficial outcomes which are monetization/sponsorships for the community and product awareness/social listening for brands. Community marketing bridges the gap between the direction brands are driving their business with the people who are driving it. People are more likely to invest in a product or service if it comes with a strong sense of connection, support, and service which relevant communities already have.
Facebook API
API stands for application programming interface. Convosight uses the Facebook API which doesn't give any access to the personal information about groups or group members.
Admin Authority
A Facebook admin has the authority to manage group roles and settings, edit the groups and add apps, create and delete posts, send messages to members, respond to and delete comments, remove and ban people from your group, make community rules, and more. Convosight does not have the access to any of these actions.
Engagement Rate
The average number of actions done by a member in the community per month shown as a percentage. For example, if the engagement rate is 300%, it means on an average, 3 actions are performed by a member in the community per month.
Activity Rate
Activity rate is the average engagement (number of reactions and comments) a post is receiving by the members in the community. It is shown as a percentage. For example, if the activity rate is 70.45, it means on average there are 70 comments and reactions per post.
Post Type Distribution
There are different types of posts (otherwise known as post types) for Facebook groups: video, photo, poll, question, event, text etc. Post type distribution depicts the numerical (percentage) and visual (pie chart) representation of what different types of posts published in your community across any month.
Engagement Per Post Type
Engagement per post types shows you the numerical(percentage) and pictorial(pie chart) representation of the average engagement of each post type across any month. Together with Post Type Distribution you can see what post types perform best in your community.
